Find your answer

Frequently Asked Questions

Where is UVI eSports brand from?

UVI eSports brand comes from a small country in Europe called Slovenia. It is owned by a young company named LEGIT D.O.O.

Do you ship worldwide?

At the moment we ship to Slovenia, Croatia, Italy, Hungary, Germany and Austria. If your country is not on the list please contact us on [email protected] and we will work something out so you can get your UVI chair!

How much is the shipping cost?

Your shipping cost will be calculated at the end of the checkout. We offer free shipping on orders over 300 Euros within Europe.

How do you ship UVI chairs?

Our shipping partner is Pošta Slovenije. We use SMS delivery service, meaning you will receive an SMS and a tracking number once the shipment is dispatched.

I accidentally ordered the wrong chair / entered a wrong address. How do I change my order?

For order changes or cancellations please send an email to [email protected] with your full name and order number. We will make sure to get everything sorted out as fast as possible.

There is an issue with my chair. Who can I contact?

If you have any issues with your UVI chair please contact us via [email protected]

Where can I purchase spare parts for my chair?

You can order any spare part via our email [email protected] or at our partnered online-store

The chair I want to buy is currently out of stock. How do I find out when it will be coming back in stock?

We usually post restock dates on our Facebook page but you can also contact us on [email protected] and you will get your answer.

What is UVI eSports warranty policy?

UVI eSports ofers a two year warranty on chair parts (not including natural wear of PU or fabric) and steel frame. For more details check out our warranty policy.

I would like to return my UVI chair, who do I need to contact?

If you wish to return UVI chair please read trough our return policy and then contact us through RMA form which is listed here.

I would like to do a bulk order of UVI chairs for my company. Who should I contact?

For any bulk orders please contact us trough [email protected] We also offer special discount prices on bulk orders!

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