Find your answers

Frequently Asked Questions

Where does the UVI brand come from?

UVI brand is owned and created by a young company called LEGIT D.O.O. that is located in a small country in Europe called Slovenia. Besides UVI Chairs, UVI brand has other products such as sit-stand desks – UVI Desk, esports tournament platform – UVI Play, and many more projects in the work!

I am a streamer/YouTuber/Social Influencer, can I get sponsored by UVI Chair?

We at UVI Chair are constantly looking to sponsor content creators, social influencers as well as tournament organizers and Esports team. If you would like to be sponsored by us please check out our UVI Sponsorship for more details.

What is UVI Rebellion?

UVI Rebellion is a special project we created at UVI Chair to promote the usage of quality chairs and educate people on how to take care of their health. You can find more information at the UVI Rebellion page.

The chair I want to buy is currently out of stock. How do I find out when it will be coming back in stock?

We are really sorry to hear that! If UVI Chair model you want is currently out of stock on our website please contact us via our email at i[email protected] and we will try to figure something out! We also suggest you follow our Facebook or Instagram page since we usually post restock dates!

Where can I purchase spare parts for my chair?

Any and all spare parts that you might need for your UVI Chair can be ordered via our email [email protected] or via our partnered resellers.

Where does the UVI brand come from?

UVI brand is owned and created by a young company called LEGIT D.O.O. that is located in a small country in Europe called Slovenia. Besides UVI Chairs, UVI brand has other products such as sit-stand desks – UVI Desk, esports tournament platform – UVI Play, and many more projects in the work!

I am a streamer/YouTuber/Social Influencer, can I get sponsored by UVI Chair?

We at UVI Chair are constantly looking to sponsor content creators, social influencers as well as tournament organizers and Esports team. If you would like to be sponsored by us please check out our UVI Sponsorship for more details.

What is UVI Rebellion?

UVI Rebellion is a special project we created at UVI Chair to promote the usage of quality chairs and educate people on how to take care of their health. You can find more information at the UVI Rebellion page.

The chair I want to buy is currently out of stock. How do I find out when it will be coming back in stock?

We are really sorry to hear that! If UVI Chair model you want is currently out of stock on our website please contact us via our email at i[email protected] and we will try to figure something out! We also suggest you follow our Facebook or Instagram page since we usually post restock dates!

Where can I purchase spare parts for my chair?

Any and all spare parts that you might need for your UVI Chair can be ordered via our email [email protected] or via our partnered resellers.

Before You Buy

Why should I choose UVI Chair over other chairs ?

At UVI we know and understand the importance of having an ergonomic working or gaming environment. If you read the story of How UVI Chairs Came To Be you can see that UVI’s main goal is to promote a healthy ergonomic environment that prevents chronic back problems and other health issues.

Taking all of this into consideration we designed and created office and gaming chairs that conform to humans’ shape, to provide as much comfort as possible. To ensure additional comfort we made sure that UVI Chairs are adjustable as much as possible so that you can set them up to your liking.

We also hold ourselves to high standards when it comes to chair quality. We invested a lot into research to develop the best possible chair with quality that we can be proud of! To give you an idea of our standards we made a special post where we did a Quality Check of our products.

Additionally, UVI is different from other companies due to the fact that we are a family. We treat UVI Chairs as our children and anyone who opens his heart and welcomes them to their home becomes part of our UVI Family!

How do I know if UVI Chair will be a good fit for me?

Each person is unique and we are well aware of the fact that why we decided to create different models that will fit as many people as possible. To see which model would fit you best we suggest that you check out our guide on how to choose the perfect UVI Chair for yourself.

To get an even better understanding we also suggest that you check out measurements of our chairs and compare them to your current chair.

What are the differences between UVI Chair models?

In order to accommodate as many people as possible, we designed different kinds of models with very specific traits.

We have “Models S“, which are designed for sitting 2-3 hours a day and are smaller in size and not fully adjustable. The armrests are padded and cannot be adjusted additionally. These models are mostly made for kids.

Model M” chairs are more advanced as they feature a fully adjustable backrest that rotates up to 180 degrees together with 2D adjustable armrests for additional comfort. They also use a so-called “butterfly mechanism” that allows the chair to tilt up to 35°. The main difference between “M models” is in the material in which the chair is covered. To learn more about the difference between PU leather and fabric, read our blog post.

We also have “Model L” and “Model XL“, which contain a multifunctional mechanism with 3D or 4D adjustable armrests and a wider and larger backrest. They are recommended for taller & bigger users, as the chairs are larger than the previously mentioned models. The UVI Elegant model, as well as the UVI Alpha, offers a built-in adjustable lumbar support, which you can adjust with the button on the right side of the chair.

Where can I test UVI Chairs?

We are working hard to increase the number of locations where you can test UVI Chairs but at the moment there are several locations in Slovenia & Croatia. You can find all the locations if you visit our Showroom page.

Before You Buy

Why should I choose UVI Chair over other chairs ?

At UVI we know and understand the importance of having an ergonomic working or gaming environment. If you read the story of How UVI Chairs Came To Be you can see that UVI’s main goal is to promote a healthy ergonomic environment that prevents chronic back problems and other health issues.

Taking all of this into consideration we designed and created office and gaming chairs that conform to humans’ shape, to provide as much comfort as possible. To ensure additional comfort we made sure that UVI Chairs are adjustable as much as possible so that you can set them up to your liking.

We also hold ourselves to high standards when it comes to chair quality. We invested a lot into research to develop the best possible chair with quality that we can be proud of! To give you an idea of our standards we made a special post where we did a Quality Check of our products.

Additionally, UVI is different from other companies due to the fact that we are a family. We treat UVI Chairs as our children and anyone who opens his heart and welcomes them to their home becomes part of our UVI Family!

How do I know if UVI Chair will be a good fit for me?

Each person is unique and we are well aware of the fact that why we decided to create different models that will fit as many people as possible. To see which model would fit you best we suggest that you check out our guide on how to choose the perfect UVI Chair for yourself.

To get an even better understanding we also suggest that you check out measurements of our chairs and compare them to your current chair.

What are the differences between UVI Chair models?

In order to accommodate as many people as possible, we designed different kinds of models with very specific traits.

We have “Models S“, which are designed for sitting 2-3 hours a day and are smaller in size and not fully adjustable. The armrests are padded and cannot be adjusted additionally. These models are mostly made for kids.

Model M” chairs are more advanced as they feature a fully adjustable backrest that rotates up to 180 degrees together with 2D adjustable armrests for additional comfort. They also use a so-called “butterfly mechanism” that allows the chair to tilt up to 35°. The main difference between “M models” is in the material in which the chair is covered. To learn more about the difference between PU leather and fabric, read our blog post.

We also have “Model L” and “Model XL“, which contain a multifunctional mechanism with 3D or 4D adjustable armrests and a wider and larger backrest. They are recommended for taller & bigger users, as the chairs are larger than the previously mentioned models. The UVI Elegant model, as well as the UVI Alpha, offers a built-in adjustable lumbar support, which you can adjust with the button on the right side of the chair.

Where can I test UVI Chairs?

We are working hard to increase the number of locations where you can test UVI Chairs but at the moment there are several locations in Slovenia & Croatia. You can find all the locations if you visit our Showroom page.

Specifications and Care

How much weight can UVI Chairs withstand?

Different UVI Chairs can withstand a different amount of weight. The “S models” are best suitable for people up to 85 kilograms and have a maximum load of 150 kilograms. The “M models” are best suitable for people up to 90 kilograms and can withstand a maximum load of up to 180 kilograms. “Models L” are best suitable for people up to 105 kilograms while we suggest “Models XL” for anyone up to 150 kilograms. The maximum load up of both L and XL models is 180 kilograms. We also recommend that you distribute the weight evenly across the chair by sitting in the very middle of the seat where stability is greatest.

Which floormat should I use together with UVI Chairs?

All UVI Chairs have rubber casters that are suitable for all hard floors (laminate, parquet, wooden planks, wood tiles, screed, cork, granite, and ceramic tiles) as well as soft floor coverings (mats, carpets, various leathers). If you have an extremely sensitive floor or you are easily annoyed by any sound, we recommend using our UVI Floormat for additional protection.

How do I keep my UVI Chair all nice and clean?

The cleaning of the chair depends on the type of cover it has. If your chair is covered by strong mesh we suggest using a textile cleaner or by using Deep Cleaning Vacuums. The same goes for microfiber cover.

But if your UVI Chair is covered by PU Leather we suggest using a microfibre cloth with a bit of water for any small dirty sports. For more serious stains such as ink, as well as to increase the longevity of your PU Leather we suggest using UVI Cleaner once to twice a month. You can find a detailed explanation on how to keep your UVI Chair in pristine condition in our Blog.

How do I assemble my UVI Chair?

Each UVI Chair comes with a step-by-step assembly guide specifically for your chair. Alternatively, you can find a more detailed Assembly Guide as well as Assembly Guide Video Guide on our Assembly Guide Page.

The Assembly Step-By-Step normal and video guides should give you a very good and thorough step-by-step walkthrough, as well as some important safety information to keep in mind while using UVI Chair. We advise you to watch it through at least once before starting, that way the assembly will be much easier and faster. An average assembly takes about 15 to 20 minutes.

If you run into any issues during the assembly, do not hesitate to contact us via email at [email protected] and our support team will do their best to help you!

Can I buy an already assembled UVI Chair?

Sadly, we do not ship pre-assembled UVI chairs. However, we made a very detailed step-by-step assembly guide for all UVI Chairs. We also prepared a full video assembly guide for M, L, and XL UVI Chair models which can be found at our YouTube channel.

Specifications and Care

How much weight can UVI Chairs withstand?

Different UVI Chairs can withstand a different amount of weight. The “S models” are best suitable for people up to 85 kilograms and have a maximum load of 150 kilograms. The “M models” are best suitable for people up to 90 kilograms and can withstand a maximum load of up to 180 kilograms. “Models L” are best suitable for people up to 105 kilograms while we suggest “Models XL” for anyone up to 150 kilograms. The maximum load up of both L and XL models is 180 kilograms. We also recommend that you distribute the weight evenly across the chair by sitting in the very middle of the seat where stability is greatest.

Which floormat should I use together with UVI Chairs?

All UVI Chairs have rubber casters that are suitable for all hard floors (laminate, parquet, wooden planks, wood tiles, screed, cork, granite, and ceramic tiles) as well as soft floor coverings (mats, carpets, various leathers). If you have an extremely sensitive floor or you are easily annoyed by any sound, we recommend using our UVI Floormat for additional protection.

How do I keep my UVI Chair all nice and clean?

The cleaning of the chair depends on the type of cover it has. If your chair is covered by strong mesh we suggest using a textile cleaner or by using Deep Cleaning Vacuums. The same goes for microfiber cover.

But if your UVI Chair is covered by PU Leather we suggest using a microfibre cloth with a bit of water for any small dirty sports. For more serious stains such as ink, as well as to increase the longevity of your PU Leather we suggest using UVI Cleaner once to twice a month. You can find a detailed explanation on how to keep your UVI Chair in pristine condition in our Blog.

How do I assemble my UVI Chair?

Each UVI Chair comes with a step-by-step assembly guide specifically for your chair. Alternatively, you can find a more detailed Assembly Guide as well as Assembly Guide Video Guide on our Assembly Guide Page.

The Assembly Step-By-Step normal and video guides should give you a very good and thorough step-by-step walkthrough, as well as some important safety information to keep in mind while using UVI Chair. We advise you to watch it through at least once before starting, that way the assembly will be much easier and faster. An average assembly takes about 15 to 20 minutes.

If you run into any issues during the assembly, do not hesitate to contact us via email at [email protected] and our support team will do their best to help you!

Can I buy an already assembled UVI Chair?

Sadly, we do not ship pre-assembled UVI chairs. However, we made a very detailed step-by-step assembly guide for all UVI Chairs. We also prepared a full video assembly guide for M, L, and XL UVI Chair models which can be found at our YouTube channel.

Orders and Payment

What types of payments are available at UVI Chair website?

At UVIChair.com we offer a safe and easy payment through PayPal, bank transfer, credit cards as well as cash-on-delivery for certain countries.

Your website does not send to my country, what can I do?

At the moment the UVI Chair website only offers shipping to countries within the EU. If you are living outside the EU and would like to purchase one of our UVI Chairs please contact us via [email protected] and we will try to find a way to deliver you your UVI Chair!

How long will my chair take to arrive?

Once your order will be successfully shipped you will receive a tracking number. If there are still some questions or problems please contact our support via email at [email protected].

I accidentally ordered the wrong chair / entered a wrong address. How do I change my order?

For order changes or cancellations please send us an email to [email protected] with your full name and order number. We will make sure to get everything sorted out as fast as possible.

My order has been shipped. Can I change or cancel my order?

Unfortunately, we are not able to cancel any orders once they have been dispatched.

I would like to do a bulk order of UVI chairs. Who should I contact?

For any bulk orders please contact us via email [email protected]. We offer special discount prices on bulk orders!

Orders and Payment

What types of payments are available at UVI Chair website?

At UVIChair.com we offer a safe and easy payment through PayPal, bank transfer, credit cards as well as cash-on-delivery for certain countries.

Your website does not send to my country, what can I do?

At the moment the UVI Chair website only offers shipping to countries within the EU. If you are living outside the EU and would like to purchase one of our UVI Chairs please contact us via [email protected] and we will try to find a way to deliver you your UVI Chair!

How long will my chair take to arrive?

Once your order will be successfully shipped you will receive a tracking number. If there are still some questions or problems please contact our support via email at [email protected].

I accidentally ordered the wrong chair / entered a wrong address. How do I change my order?

For order changes or cancellations please send us an email to [email protected] with your full name and order number. We will make sure to get everything sorted out as fast as possible.

My order has been shipped. Can I change or cancel my order?

Unfortunately, we are not able to cancel any orders once they have been dispatched.

I would like to do a bulk order of UVI chairs. Who should I contact?

For any bulk orders please contact us via email [email protected]. We offer special discount prices on bulk orders!

Warranty, exchanges & refunds

What does UVI Chair warranty cover?

UVI Chair warranty covers any defects in material or workmanship under normal use during the first 2-years from the day you have received your chair. Natural wear through regular use as well as any misuse of the chair is excluded from the warranty. UVI Chair reserves the right in determining if a benefit under the warranty can be claimed. Read our full warranty statement here.

Can I return my UVI Chair?

All UVI Chairs purchases through UVIChair website can be returned within 14 days of receiving it, in accordance with the Consumer Rights Directive 2011/83/EU in all EU member states. If you would like to return your UVI Chair we have a Return and Refund policy in place which can give you more information on the process.

I did not get all the parts in the package / I have other problems, who should I contact?

If you did not receive all of the parts in the package, or if any parts came with a defect simply contact us via e-mail [email protected].

Warranty, exchanges & refunds

What does UVI Chair warranty cover?

UVI Chair warranty covers any defects in material or workmanship under normal use during the first 2-years from the day you have received your chair. Natural wear through regular use as well as any misuse of the chair is excluded from the warranty. UVI Chair reserves the right in determining if a benefit under the warranty can be claimed. Read our full warranty statement here.

Can I return my UVI Chair?

All UVI Chairs purchases through UVIChair website can be returned within 14 days of receiving it, in accordance with the Consumer Rights Directive 2011/83/EU in all EU member states. If you would like to return your UVI Chair we have a Return and Refund policy in place which can give you more information on the process.

I did not get all the parts in the package / I have other problems, who should I contact?

If you did not receive all of the parts in the package, or if any parts came with a defect simply contact us via e-mail [email protected].